Privacy Policy

Privacy Policy
(Effective July 25, 2025): Kashmeeraa is a video-based shopping app operated by Kashmeeraa LLC that allows users to discover, review, and shop for products through authentic user-generated content. Your privacy is important to us, and by using the app, you agree to the practices described in this policy. We collect personal information you provide such as your name, email, phone number, profile photo, password, videos, reviews, comments, and seller details like store name and payment info, as well as automatically collected data like your device ID, IP address, browser type, time zone, and activity logs through cookies and tracking technologies. This information is used to operate, improve, and personalize the platform, process transactions and deliveries, communicate with users, enforce our Terms of Service, detect fraud, and comply with legal obligations. We may share your information with service providers for hosting, analytics, payments, and customer support, with legal authorities as required, with other users via public content, or as part of a business transfer such as a merger or acquisition. You have control over your data through account settings where you can access, edit, or request deletion of your account, manage notifications, and configure cookie preferences. We implement industry-standard security measures to protect your data, but users are responsible for keeping their login details secure. Kashmeeraa is not intended for children under 13, and we do not knowingly collect information from them; if we become aware of such collection, we will act to delete it. Our platform may include links to third-party services, and we are not responsible for their privacy practices. We may update this Privacy Policy periodically, and significant changes will be communicated through the app or email; continued use after such updates means you accept the changes. For any privacy-related questions, please contact us at support@kashmeeraa.com.

1. Information We Collect
a. Information You Provide:
When you use Kashmeeraa, we collect certain information that you voluntarily provide during the account registration process or while using the platform. This includes your name, email address, phone number, profile image, and password to create and manage your account. If you choose to engage with the platform by uploading videos, writing product reviews, leaving comments, or sharing photos, we also collect this user-generated content. This content is visible to other users and may be shared across the platform as part of our community engagement features.
For users who wish to sell products on Kashmeeraa, we collect additional seller-related information, including your store name, business details, bank or payment account information, tax identification numbers, and any legal documentation required to verify and operate your store. This data is essential for enabling secure transactions, ensuring compliance with local laws, and supporting seller services.
b. Automatically Collected Information:
When you access or interact with Kashmeeraa, we automatically collect certain technical and usage-related data to enhance performance, monitor user behavior, and maintain platform security. This may include your IP address, device identifiers (such as device ID or advertising ID), browser type and version, operating system, device model, mobile network information, app version, time zone, and language settings. We also collect activity logs that track how you use the app—such as pages viewed, buttons clicked, and time spent within different sections.
In addition, we use cookies and similar tracking technologies, like pixels and local storage, to collect information about your interactions with our website and app. These technologies help us recognize returning users, save your preferences, analyze site traffic, measure campaign performance, and deliver personalized content or ads. Cookies may also allow third-party analytics providers or service partners to collect information on our behalf to improve overall user experience and platform functionality. You may have the option to manage your cookie preferences through your browser or device settings, though some features may not function correctly if certain cookies are disabled.

2. How We Use Your Information
We collect and use your personal information to ensure the Kashmeeraa platform operates smoothly, securely, and is tailored to meet your needs. Each type of information you share with us serves a specific purpose in creating a better experience for all users—buyers, sellers, and content creators alike. Here is a more detailed look at how we use your data:
1.    To Provide and Improve the Kashmeeraa Platform: We use your information to operate the core features of our app. This includes account setup, enabling browsing and searching for products, uploading and watching videos, posting reviews, and managing your dashboard. We also analyze usage patterns and technical data to troubleshoot issues, optimize performance, introduce new features, and continuously improve the quality of the platform.
2.    To Facilitate Purchases, Transactions, and Deliveries: When you buy or sell a product on Kashmeeraa, we use your information to process payments, confirm transactions, share order details with relevant parties (like sellers or delivery providers), and keep you informed about the status of your orders. For sellers, we use payment and banking details to transfer earnings securely and issue receipts or tax documentation as required.
3.    To Personalize Your Shopping and Content Experience: We aim to provide a customized experience by using your preferences, viewing habits, and interaction history. This helps us recommend relevant products, content, sellers, and promotional offers that match your interests. For example, we may highlight trending videos or similar items based on your past views and purchases.
4.    To Communicate Updates, Promotions, and Service Messages: We use your contact information to keep you informed about important updates related to your account, purchases, policy changes, or technical issues. We may also send promotional content, product suggestions, newsletters, and exclusive offers if you have opted in. These messages help you stay up to date with the latest developments on Kashmeeraa.
5.    To Ensure Platform Safety, Enforce Terms of Service, and Prevent Fraud: Your data helps us detect and investigate suspicious or unauthorized activities, prevent security breaches, block spam or harmful content, and enforce our community guidelines and Terms of Service. This is critical to maintaining a trustworthy and safe environment for all users.
6.    To Comply with Legal Obligations: In some cases, we are required by law to collect, store, or share your information—for example, to comply with tax regulations, respond to legal requests or investigations, fulfill reporting duties, or protect our legal rights. We take this responsibility seriously and ensure compliance with applicable laws and regulations.

3. Sharing Your Information
We value your trust and are committed to handling your personal information responsibly. While Kashmeeraa does not sell your personal information to third parties, there are certain circumstances in which we may share your data with others to support our operations, comply with legal obligations, or improve user experience. Below are the key scenarios where your information may be shared:
1.    Vendors and Service Providers: We may share your information with trusted third-party vendors who help us operate and improve Kashmeeraa. This includes services like payment processors (to handle secure transactions), cloud hosting providers (to store and manage our data securely), analytics partners (to understand user behavior and improve the platform), and customer service platforms (to help resolve your inquiries and issues). These partners are only given access to the information necessary for their tasks and are contractually obligated to protect your data and use it only for authorized purposes.
2.    Legal or Regulatory Authorities: We may disclose your information to law enforcement agencies, government authorities, or other parties when required by law or legal processes. This includes responding to subpoenas, court orders, or regulatory inquiries. We may also share your information to investigate or prevent illegal activities, suspected fraud, violations of our Terms of Service, or threats to the safety of users or the public.
3.    Other Users of the Platform: Any content that you choose to make public on Kashmeeraa—such as videos, product reviews, store details, comments, and photos—will be visible to other users of the app and possibly to visitors on the internet, depending on the app’s sharing settings. This visibility helps foster transparency, community engagement, and product discovery across the platform.
4.    Business Transfers: If Kashmeeraa is involved in a merger, acquisition, sale of assets, reorganization, or bankruptcy, your information may be transferred or shared as part of that transaction. We will ensure that your personal data continues to be protected under the same privacy standards, and we will notify users of any changes in data ownership or use where required by law.

4. Your Choices and Rights
At Kashmeeraa, we believe that you should have control over your personal information. We provide several tools and settings to help you manage how your data is collected, used, and shared. Here’s a detailed explanation of the options available to you:
1.    Access and Edit Your Information: You have the right to access, review, and update the personal information associated with your account at any time. This can be done directly through the app’s settings or profile section, where you can edit details such as your name, email address, phone number, profile image, and other account information. Keeping your information up-to-date helps us serve you better and maintain the accuracy of our platform.
2.    Delete Your Account: If you no longer wish to use Kashmeeraa, you may request to delete your account by contacting our customer support team. Once your request is verified, we will begin the process of removing your account and associated data from our systems, subject to any legal or regulatory obligations that require us to retain certain information (e.g., for tax or fraud prevention purposes). Please note that some content you have posted publicly (such as reviews or videos) may remain visible to others, even after account deletion, unless removed by you prior to submitting your request.
3.    Control Notifications: You can manage your notification preferences directly through the app or your device settings. This includes opting in or out of marketing communications such as promotional messages, product updates, or special offers. Essential service notifications—such as order confirmations, security alerts, or changes to our terms—may still be sent, as they are necessary for operating your account and fulfilling services.
4.    Manage Cookies and Tracking Technologies: Kashmeeraa uses cookies and similar tools to enhance your experience. If you prefer not to allow the use of cookies, you can adjust your browser settings to block cookies or alert you when cookies are being used. Please note that some features of the app or website may not function properly if cookies are disabled. Additionally, depending on your region, we may offer cookie consent options directly within the platform in compliance with local privacy regulations.

5. Data Security
At Kashmeeraa, we take the security of your personal information very seriously. We implement a combination of technical, administrative, and physical security measures that align with industry standards to help protect your data from unauthorized access, misuse, loss, alteration, or disclosure.
These measures may include encryption of sensitive data during transmission (such as using HTTPS and SSL/TLS protocols), secure storage practices, access controls, firewalls, and regular security audits. Our systems are designed to restrict access to personal data only to authorized personnel who require it to perform their job duties and who are bound by strict confidentiality obligations.
Despite our best efforts, it's important to understand that no method of transmission over the internet or electronic storage system is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. Therefore, we encourage you to take precautions on your end as well.
You are personally responsible for maintaining the confidentiality of your account credentials, including your username and password. Do not share your login information with others, and be sure to choose a strong, unique password. If you believe your account has been compromised or suspect any unauthorized access, please contact our support team immediately so we can help secure your account.
We are committed to continuously improving our security practices and will notify you promptly if we become aware of any data breaches that could affect your personal information, in accordance with applicable laws and regulations.

6. Children's Privacy
Kashmeeraa is a platform designed for individuals who are 13 years of age or older. We are committed to protecting the privacy of children and do not knowingly collect, use, or store personal information from anyone under the age of 13. If you are under 13, you are not permitted to create an account, upload content, make purchases, or use any interactive features of the platform.
We take this policy seriously and have implemented measures to identify and restrict access by underage users where possible. Our intention is to fully comply with applicable child privacy laws, including the Children’s Online Privacy Protection Act (COPPA) in the United States, which imposes certain requirements on services directed toward children under 13.
If we become aware that we have inadvertently collected personal information from a child without verified parental consent, we will promptly delete such data from our records and take steps to terminate the child’s account if applicable.
If you are a parent or legal guardian and believe that your child under the age of 13 has provided personal information to Kashmeeraa, please contact us immediately at our support email or through the app’s Help Center. We will work with you to investigate and resolve the matter, including removing any unauthorized data collected from the child.

7. Third-Party Services
Kashmeeraa may integrate with or provide access to third-party websites, apps, tools, and services, such as payment gateways, analytics providers, video hosting tools, social media integrations, and external product links. These third parties may collect and process your information independently from us, and their use of your data is governed by their own privacy policies—not ours.
For example, when you make a purchase through the platform, your transaction may be processed by a third-party payment provider, which may collect your billing information, bank account details, or other payment-related data. Likewise, if you click on a link that takes you to a product manufacturer’s site or a third-party advertisement, you are leaving Kashmeeraa and interacting with a separate service.
We do not control and are not responsible for the privacy practices, security measures, or content of these third-party services. The presence of a link or integration on our platform does not imply an endorsement or affiliation. We recommend that you carefully review the privacy policies and terms of use of any third-party services before sharing your personal information or engaging with them.
By interacting with any external services through Kashmeeraa, you acknowledge that any data shared with or collected by these third parties is subject to their privacy rules, and we disclaim any liability for how they handle your data.

8. Changes to This Policy
We may update or modify this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. Whenever we make changes, we are committed to maintaining transparency and keeping you informed.
If the changes are minor or editorial (such as correcting typos or clarifying language), we may update the policy on our website or within the app without a specific notification. However, if the changes are material—for example, if we introduce new types of data collection, use your data in new ways, or share it with new types of third parties—we will notify you directly. This notice may be provided through a prominent in-app message, a push notification, or an email, depending on your communication preferences and the nature of the change.
We encourage you to review this Privacy Policy periodically to stay informed about how your information is being handled. The “Effective Date” at the top of this policy will show when it was last revised.
By continuing to use Kashmeeraa after the updated Privacy Policy takes effect, you are agreeing to the revised terms. If you do not agree with any part of the new policy, your choice is to discontinue using the app and request account deletion.

9. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
Kashmeeraa App Support Louisville, Kentucky 📧 Email: support@kashmeeraa.com